Original topic:

No available system update

(Topic created on: 03-15-2025 05:33 PM)
1296 Views
Rama02
Active Level 3
Options
Galaxy M
My Galaxy M14 4G always showing "Your software is up to date" when I check for software update but my phone run on May security patch. According to Samsung website this phone is running on February security patch but my phone does not receive new software update. I brought my phone October 2024 but this phone don't receive any software update after buying and even at this time. How can I solve this problem?
44 Comments
Kaustav_Ray
Expert Level 2
Galaxy M
I understand your frustration with not receiving software updates on your Galaxy M14 4G, especially since you're still on the May security patch and haven't received any updates since purchasing the phone in October 2024. Let's try to figure out what's going on.

First, there is likely a typo in your message, and I assume you meant May 2024.

Here are some potential reasons for the lack of updates and steps you can take to address the problem:

Verify Your Phone Model and Region: Go to Settings > About phone > Software information. Note down the full model number and the software build number. This information will help determine the correct update schedule for your device and region.

Wait for the Update: It's possible the update is being rolled out in phases and hasn't reached your device yet.

Use Smart Switch on a Computer: Connect your phone to a computer and use the Smart Switch software to check for updates.

Check for Carrier-Specific Updates: If you purchased your phone through a specific carrier, the update may be delayed due to carrier testing and approval.

Contact Samsung Support: If none of the above steps work, the best course of action is to contact Samsung Support directly. They can investigate the issue further and determine if there are any problems with your device or your account.

Hopefully, by following these steps, you'll be able to resolve the update issue and get your Galaxy M14 4G running on the latest software.

Kaustav_Ray
Expert Level 2
Galaxy M
If this helps, please accept it as a solution. Click the three dots on my reply and select 'Accept Solution.' Thanks!
0 Likes
prasan
Beginner Level 2
Galaxy M
S22 5g when will get update
0 Likes
Rama02
Active Level 3
Galaxy M
Check this.....currently this phone receive February security patch according to this website by Samsung- https://doc.samsungmobile.com/SM-M145F/BKD/doc.html1742040959808.jpg
sumonsabit
Active Level 4
Galaxy M
Received! Not yet?
0 Likes
Rama02
Active Level 3
Galaxy M
Not yet received
sumonsabit
Active Level 4
Galaxy M
Which country?
0 Likes
Rama02
Active Level 3
Galaxy M
Bangladesh
sumonsabit
Active Level 4
Galaxy M
Me too
0 Likes