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03-15-2025 05:33 PM (Last edited 03-15-2025 05:34 PM ) in
Galaxy M- Mark as New
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03-15-2025 05:38 PM in
Galaxy MFirst, there is likely a typo in your message, and I assume you meant May 2024.
Here are some potential reasons for the lack of updates and steps you can take to address the problem:
Verify Your Phone Model and Region: Go to Settings > About phone > Software information. Note down the full model number and the software build number. This information will help determine the correct update schedule for your device and region.
Wait for the Update: It's possible the update is being rolled out in phases and hasn't reached your device yet.
Use Smart Switch on a Computer: Connect your phone to a computer and use the Smart Switch software to check for updates.
Check for Carrier-Specific Updates: If you purchased your phone through a specific carrier, the update may be delayed due to carrier testing and approval.
Contact Samsung Support: If none of the above steps work, the best course of action is to contact Samsung Support directly. They can investigate the issue further and determine if there are any problems with your device or your account.
Hopefully, by following these steps, you'll be able to resolve the update issue and get your Galaxy M14 4G running on the latest software.
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03-15-2025 05:38 PM in
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03-16-2025 06:59 AM in
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03-16-2025 10:19 AM in
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03-16-2025 10:21 AM in
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03-16-2025 04:14 PM in
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03-16-2025 04:34 PM in
Galaxy M