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Original topic:

SAMSUNG GALAXY M31 BATTERY

(Topic created on: 09-22-2020 12:36 AM)
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PriyankaTank
★★
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Galaxy M
I had an unusual experience regarding battery . I was having problems regarding charging from a couple of months but this was something new so wanted kmto know if anybody has also experienced this . 
I put my phone on charging it was 28% and was heating also so I thought i would switch it off for some time .. at around when my battery reached 33% and temp also normal i turned it on . At my screen my battery was showing 47% and my phone again heated up i again switched it off .. and now it  was showing 42% . 
IT CHARGED TILL 44 % WHEN I SWiTCHED IT ON AGAIN IT WAS SHOWING 47 % 
AND THIS ACTUALLY HAPPENED I DON'T HAVE SCREENSHOTS COZ COULDN'T TAKE COZ PHONE WAS OFF. THOUGH I HAVE AN APP WHIC I RECENTLY INSTALLED SO CAN TRACK MY CHARGIBG SPEED AND STUFF IN THAT ALSO YOU CAN SORT OFF SEE THE GLITCH OF % AND THE SPEED ALSO OF CHARGING.

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BUT THIS IS CRAZY MY PHONE IS ABOUT 7 MONTHS OLD AND WHAT IS THIS HOW AM I SUPPOSE TO EVEN EXPLAIN THIS COZ WHEN I TAKE THE HANDSET AT SERVICE STATION THIS IS LIKE THE PERFECT PHONE AND THE PERSON OVER THERE IS LIKE  MADAM SAB SAHI CHARGE KR RHA H ... 😑😑
This is my 1st samsung phone i dont want it to be my last everything else is nice only irritated by battery !
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61 Comments
Anonymous
Not applicable
Galaxy M
according to this and inaccurate battery % i guess its calibration issue... try this steps to calibrate the battery.

1. use ussd code *#0228# then dial and click on quick start.. this will reset fuel gauge and irregular charge cycles of battery. remember do this only once.

2. again saying do it only once and if you see change in % don't worry. now discharge completely until you can't turn on mobile.

3. charge device upto 100. then repeat discharge to 0 again. charge to 100 and discharge again 0. do this for 2 times.

4. after this process is done for better battery life ise device between 20-80.. don't discharge below 20 and charge above 80.
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Galaxy M
it seems like a process i don't even know about would not do it on my own 🤔
Anonymous
Not applicable
Galaxy M
lol.. just a charge and discharge... 😅😅
you can ignore 1st one if you have doubts..
0 Likes
Galaxy M
wow such a fancy/technical word for charge and discharge 😂 calibrate , seems like to operate the battery 😅
will try thanks 👍
Anonymous
Not applicable
Galaxy M
actually the whole 4 steps is battery calibration.. it is done when charge cycles stored in system are corrupted or any software glitch. the actual fix for this is not reset but reflashing whole firmware using odin. its a long process and for this you have to visit Service center so i simply gave that code which resets battery fuel gauge. after resetting fuel gauge you need to give new set of charge cycles.. so full charge & complete discharge. twice.
0 Likes
Galaxy M
okayyy 😬.... I got a reply from them they resolved it via software update ... i hope it works for my slow charging as well 🤞
Anonymous
Not applicable
Galaxy M
so resolved now?
0 Likes
Galaxy M
yep
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Anonymous
Not applicable
Galaxy M
okay good.. 👍👍
JashLathiya
Active Level 6
Galaxy M
same essue