SAMSUNG GALAXY M30S - UPDATE PROBLEM-PHONE STUCK ON SAMSUNG LOGO AFTER REBOOT

[dansden]

Got an update for the M30s today . update was the ANDROID 10-ONEUI 2.0

Downloaded the update and performed the installation.

The phone rebooted after installation and  then DID NOT BOOT UP.

IT IS STUCK ON THE SAMSUNG LOGO.

TRIED TO ENTER RECOVERY MODE. (using the volume up and power button). IT JUST BOOTS UP AND BACK ON THE SAMSUNG LOGO.

Any thing to be done here to get this out of the crapy situation .

Samsung is getting **bleep**.

[Ařpît]

so sad..

[Ařpît]

There are two options:
•factory data reset is one option
•visting service centre is another option (also be safe #covid19)
Bro if you like the solution plz.. click the 3 dots on my reply and u will get the option to accept as solution.

[dansden]

i couldnt do the fsctory reset. as it was getting back to the samsung logo screen.

But i did find out another way to do the reset.

i got the same problem.. here is what i did.

i connected the phone to my charger .

now i press the VOLUME DOWN and POWER together and the phone reboots and then shows the percentage of chargeing.

NOW disconnect the charger.

and now perform the RECOVERY MODE .(press VOLUME UP and POWER together).

PHONE WILL ENTER the RECOVERY MODE  and give you options to reset, wipe out data.

Thats the way to recover the phone.

[dansden]

the phone came up after reset and had to start from fresh.

atleast it came up.

garbage update.

[_007]

thats why you have to backup before updating.Can't trust samsung these days.
many users phone are boot looped by samsungs crappy updates.

[Ařpît]

samsung should take care of these things... they update there phone in hurry without thinking about the result...
Samsung has good brand value...but if they will not take care of these things there will be problem for them...

[aditik25]

Is there no way to do this without wiping all data ?

[Ařpît]

no...you can copy all your data in pc and then proceed...

[aditik25]

Yes but phone is not even starting so i can copy the data, it's just stuck on samsung logo... so i guess i will lose all of it :(