Original topic:

Rooted device error after recent update

(Topic created on: 12-01-2022 09:16 PM)
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MaheshPillai
Beginner Level 2
Options
Galaxy M
After the recent update I am getting rooted error message while opening the payment apps such as paytm. 
It works when I uninstall and re install but after sometime again and error comes. 
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3 Comments
Sid_Karna
Expert Level 5
Galaxy M
Did you root your phone or did anything that might trip the knox security?
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MaheshPillai
Beginner Level 2
Galaxy M
Not at all . It is a showing after the recent samsung ui update
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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