Restarting problem

[GreatUS]

Does anyone's m31s gets restarted on its own anytime of the day?? 

#samsungm31s #restartproblem

[SulochanaKumariNoDMs]

Hi! I'm reposting 5 possible trouble shooting steps for Galaxy M30 & other series devices below:
1. Report the  FREEZING/HANGING, AUTOMATIC RESTARTING errors to Samsung.
2. click on "Settings" app on your Android device/phone.
3. Then, click on "DEVELOPERS options " & enable/"ON" it.
4. Then, you will see many options under "Developers options ". Click on "Build" option 7 times. After that you will see many more options.
5. Now, Enable "OEM unlocking" (Allow the bootloader to be unlocked) option given there. Also, click on "Logger buffer sizes" & select "1M" per log buffer size.
Try these 5 steps. May be your problem shall be resolved 😊 happily as was mine!!!

[pranav1122]

No it's RAM problem and which IC is double decker, that's why it's not replaceable.
Because of that they suggest replace mother board.
Now Samsung is worst than Chinese.Use and through, lucky person's phone still working but in danger condition may be suddenly it happens any time.

[Veer2000]

Fault is in kernel... Kernel is not cooked well and not optimised well for the latest update

[SulochanaKumariNoDMs]

Hi! I'm reposting 5 possible trouble shooting steps for Galaxy M30 & other series devices below:
1. Report the  FREEZING/HANGING, AUTOMATIC RESTARTING errors to Samsung.
2. click on "Settings" app on your Android device/phone.
3. Then, click on "DEVELOPERS options " & enable/"ON" it.
4. Then, you will see many options under "Developers options ". Click on "Build" option 7 times. After that you will see many more options.
5. Now, Enable "OEM unlocking" (Allow the bootloader to be unlocked) option given there. Also, click on "Logger buffer sizes" & select "1M" per log buffer size.
Try these 5 steps. May be your problem shall be resolved 😊 happily as was mine!!!

[DoctorStrange1234]

samsung prepare these phones for 1 year use(use and throw basis) so now you need to buy new one and throw existing 😂🤣

[Chanakya_Reddy]

It is due to Samsung's buggy software update .

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!  

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.  

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.  

Warm Regards,
Samsung Customer Support