Restarting Issue Device Log

[CrazyBoy28]

Who are all Facing Freezing and Restarting issue. Please find below the steps to share logs correctly 

1. Dial the string *#9900# 

2. Debug level-->mid--(Phone reboots if changed level) 

3. Again Dial *#9900# --> Disable Upload Mode 

4. Reproduce the issue. 

5. Dial *#9900# -> Run dumpstate/logcat/modem log -> Copy to sdcard (include CP Ramdump)

6. Extract the folder named log from My File and share for analysis of the issue. 

Note : Compress the log file as .zip and share at membersindia@samsung.com

Refer this Video

After Extracting the Log File, Change the Debug Level to Low

[CrazyBoy28]

Reproduce the issue means Let the restart issue occurs

[CrazyBoy28]

Mmm....!!! As your wish

[Samsung_sINyrzs]

After android 11 update my phone got dead. In future i will not buy a single product of samsung

[CrazyBoy28]

🥲

[animeshmodi]

Bro the issue is now getting noticed, many big youtubers addressed this issue and it is also coming in news.

[CrazyBoy28]

🙂

[Sudan1]

I request everyone facing issue to check this tweet https://twitter.com/sudan_is/status/1444924977740849155?s=20 and post your comments tagging Samsung and tech reviewers. This is big issue that needs to throw some light on.