Original topic:

Restart problem

(Topic created on: 07-24-2021 09:10 PM)
601 Views
AshutoshDinkar
Beginner Level 5
Options
Galaxy M
How to fix  auto restart problem in Samsung galaxy m30s?

8 Comments
Anonymous
Not applicable
Galaxy M
Uninstall Useless apps

One check developer option or device care which app is using more ram and battery Then you want to Uninstall That app




Galaxy M
Motherboard change. Or may be after visiting service center they could do something with Software updates.
Galaxy M
Do the following:
1. Uninstall useless apps
2. Uninstall heavy games that take up lots of RAM
3. Clear cache and data of apps
4. Update all apps after uninstalling useless apps
5. Do not install shady apps from neighbouring countries. They may contain malware. If installed immediately uninstall.
6. After doing all the above, restart your phone.
7. If all these do not solve problem, reset your phone to factory settings and then install all apps again.
8. Mark my answer as solution by clicking on the three dots on right up corner of the answer.
Galaxy M
Send your Device log

https://r2.community.samsung.com/t5/Galaxy-M/Restarting-Issue-Device-Log/td-p/8902759

And Wait for the next update

Or


Visit Service Centre. Book a Job Sheet. Send a mail to Service head along with the Jobsheet Number.

[email protected]
Galaxy M

try hardreset .if problem still there. go to service center and change your motherboard...one more thing never update old models .

Meet_Feet
Active Level 5
Galaxy M
Reset the phone
animeshmodi
Expert Level 5
Galaxy M
Vote on this poll, if you are very much facing much issues
https://twitter.com/es_techno/status/1418068769608388610?s=19
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support