Restart or freezing issue in m31

[jhon-wick]

Hello samsung 

Where are u , your costumer facing the auto restart or freezing issue but you did not do anything, why you are ignoring them ...

We are in trouble. It's not acceptable from the samsung. 

Please same solve this problem its my new smartphone just 1 year cross .I can't afford the motherboard replacement 

[prashantpophale]

Same with my M31
Wast of money.

[SrajTech]

https://youtu.be/5z-3Nc3a1Rk
Watch this video and send mail as instructed

[Veer2000]

See my recent post... Hope it will help and also if the device switch on put it 10-20 min without touching... When the temperature is low then use the device...

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.  

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,  
Samsung Customer Support  

[menaria16]

Tweet kro bhai @Samsungindia @Samsungmobile ko tag krke . Software update and Free service (out of warranty) walo ki demand kro #SamsungRestartIssue

[SrajTech]

https://youtu.be/5z-3Nc3a1Rk
Watch this video and send mail as instructed