Original topic:

Samsung m31s me freez and restarting problem aarahi hai

(Topic created on: 10-14-2022 11:09 PM)
703 Views
LUFFYandZORO
Active Level 1
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Galaxy M
Service centre lekar gaya toh bolte motherboard replace karna homga b.c phone ka diagnostic test kiya unhone koi issue nai tha mere taraf se software update ke baad hardware problem aarahi hai ere bhai ke m31s me bhi hua aur mere kai dosto ke m series me hua samsung phone mat lena ab
8 Comments
Members_TNi4zCM
Beginner Level 2
Galaxy M

Exchange your phone as soon as possible with other brands or else buy some other brand phones with same price but dont go for repairs at their Service Centers.After some time again it will show the problem.The best solution to this problem is "Exchange with some other brands".

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LUFFYandZORO
Active Level 1
Galaxy M
It still has the problem so no one will buy it
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Members_TNi4zCM
Beginner Level 2
Galaxy M

Why did you buy that Samsung Phone?Are there shortage of other brands of phone in India.Then you should regret.

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LUFFYandZORO
Active Level 1
Galaxy M
In my family everyone used to use samsung phones from start so we are used to the ui that's the reason i bought samsung
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Dev7987
Beginner Level 2
Galaxy M
Same problem
adilricso
Beginner Level 2
Galaxy M
If you go to Samsung service centre, they will ask you to replace motherboard which costs around Rs 8000 ( go for it if you have warranty). It is better to go to a good local mobile service center and tell them to change 'IC of motherboard'. It will only cost about Rs 2500.
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same.The issue could occur due to usage and various other factors, however, it is our best endeavour to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized; therefore, Samsung products stand out as best in terms of quality and service of the products. We ensure the best quality repair, so we request you to kindly get the product repaired.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Members_bffvqSc
Beginner Level 2
Galaxy M

same problem I faced with Samsung M31. It keeps restarting again and again. I went to the Samsung service center. they told me to change the motherboard which costs around 8200 rs. really felt bad for purchasing the Samsung mobile.

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