Remaster Option Problem

[VISHU0909]

I am use M35. After update to oneui 7 the remaster option is not working properly on screenshot

[Loiz]

Clear data that photo engine

[Loiz]

You will find this on apps search like this and do clear data it might help

[VISHU0909]

Not Available in my phone

[selenophile91529]

Not available in my phone.. Which phone model are you using ??

[Loiz]

Im using M53 5G

[selenophile91529]

Okay..I think it's not available on M35.. Could you suggest any other work around please

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[selenophile91529]

I am also having the same issue...image remaster is only working for images clicked by camera and not any other image.. For every other image it's becoming dark and unusable..it used to work perfectly for every image in One UI 6.1..i hope Samsung knows about the issue and releases a fix soon...