Original topic:

Red, Pink and White lines on display

(Topic created on: 2 weeks ago)
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Members_OvtMFEy
Beginner Level 2
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Galaxy M

Dear Samsung

I used Galaxy M52 5g mobile from last 3 years but now i am facing display lines problem to much. Day by day it get Increased. It is questionable to purchesed samsung mobile. Service center also not help. Please do something for that.

4 Comments
Fedron
Expert Level 5
Galaxy M
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G6PD
Active Level 6
Galaxy M
After some time your display will stop functioning. My display had 3 lines and it stopped functioning on one half of the display, touch response was gone.
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would like to inform you that the latest software update has been developed to enhance both the performance and stability of your smartphone. This update has undergone thorough testing at various stages to ensure reliability.

We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.

You have already connected with our service team, they have guided you according to Samsung policies, please be informed that charges for repair are applicable for out of warranty product.

Rest assured, we will provide best in class services and repair is done by trained and certified engineers of Samsung. Also, all parts used will be genuine. Kindly coordinate with the service team for any further assistance regarding this matter.

Warm Regards,
Samsung Customer Support

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ram_ram
Expert Level 2
Galaxy M
Samsung service center and samsung customer support don't provide free replacement send email to Samsung care try
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