I've been using Samsung m34 for 6 months. Suddenly I've been noticing that my device's recording sound has reduced to a significant level. After recording and playing the sound you barely can hear it. Idk how to fix it
As per your concern, we would request you to kindly perform the following steps to resolve your issues.
Galaxy device microphone issue: Disconnect the headphones and follow the below steps:
Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device.
Restart the device: Press & hold the power key> Restart> Tap again to Restart your phone. Note: If you use the security feature, the phone will require your backup password to unlock after rebooting.
Record your voice without using headphones by using a voice recorder" and playing the recorded audio:
Navigate to the apps screen and tap on the Samsung folder> Voice Recorder> Tap on the recording to record your voice then tap on Stop to save the recording> Save> Select and tap on recently recorded audio to hear the audio quality. Note: If the recorded audio quality is good, then your microphone is working fine.
In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link:https://www.samsung.com/in/support/service-center/
