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Active Level 4
Reposting this after several users facing this issue in Galaxy M31, that when images captured via camera in WhatsApp, the final resulting app is cropped from corners to fit the Full Screen of the device and there are no settings to undo this. It is a bug incurred from Samsung OTA updates.

@samsung please look into it, the issue is from your side

Please interact within this post so it gets noticed.

#M31 #Bug #WhatsApp 
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Active Level 6

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question) along with Video or Screen-shots. This will help us to further investigate and resolve your concern.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Active Level 4
will do.
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Active Level 1
any luck @abhigoyal ?
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Active Level 4
i have tried. they keep on asking to send screenshots.
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Beginner Level 2

Any luck @abhigoyal ? 

I brought  a new mobile and I am also facing the same issue 

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