Original topic:

Quick share issue

(Topic created on: 02-18-2024 01:57 PM)
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RummamHossain
Active Level 2
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Galaxy M
Quick share on my samsung galaxy m34 5g doesn't working files failed to sent and heating issue and battery drain issue 
2 Comments
goodthings
Expert Level 5
Galaxy M
Kindly clear catche and clear data of this app also reset all settings of your's device in general management settings then try to it's again. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that this is the concept of One UI 6.1. From One UI 6.1, users can Share Documents via Quick Share. however, All Android device users Can share documents via Quick Share (Quick Share & nearby Share are Integrated).

Kindly perform the following steps to resolve your issues by given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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