Purple vertical line on Screen

[AkshatDepala]

Can anyone tell me why i am facing this problem ? I just updated my phone with the latest update which came 3 4 days ago and i am facing this issue!! Plz tell me how to fix it🫤

[-123-]

I faced the green line problem 2 months ago after August update. But after a long war with the company, got a free replacement of screen. So if you are sure that your device has no physical damage then mail to their head office. There's a possibility that you can get that service.

[AkshatDepala]

Thanks for the help. I will need your help in this battle actually

[goodthings]

Complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's free of cost. Thanks.

[AkshatDepala]

How to see log files

[goodthings]

It's automatically send after your's error report immediately but don't close Members App during this until complete. Thanks.

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

Please visit this mentioned links to resolve your device issue:

Check the device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.