Purple colour issue on SAMSUNG M21

[Souvik2004]

I have serious issue on my SAMSUNG GALAXY M21. There is a purple dot on the right side of the phone at the today's morning. Now it's spreading like a drop of colour in water. There is no reason from my side to happen. What should I do 'cause my phone has already crossed the warranty period. Please help me 🙏 , if there is anyone can help.

[MSR7781]

There is no option brother go to samsung service center..purple dot every day increase in display totally display damage in 10 days..same purple dot showed in my mobile last month

[Souvik2004]

Thanks for the reply though 👍

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.

Power OFF Galaxy smartphones and turn ON-
To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.

[akshitjhamb]

Change display is only solution