Original topic:

Problems in M31S

(Topic created on: 10-09-2020 08:14 PM)
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Teddzo
Active Level 3
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Galaxy M
Hello, there I've been using this smartphone for 1 and a half month, i observed the below listed problems hope they will fix with the upcoming software.

1. Freezing 


If I'm using any app and lock the device after unlocking the touch don't work until i tap the home button and then reopen the app, the screen is freezing everytime it won't work without going home.


2. Heating 

While using camera for only 2 or 5 min the device starts Heating in the top area, it also happens when you use any of the camera related apps like snapchat, instagram

3. Front camera

Its nowhere near to look like a 32 MP camera..the clarity in the pictures is same as an average 5 or 12 mp camera, even my old redmi note 7 front camera take better images, improve it with an update if possible.

4. Single take

As promised there's no 10 shot at one click it only click 6 or 7 photos and videos so don't mislead the customers

5. Tint in display

When you use device in a totally dark room with brightness at 15 or 20% on grey backgrounds there some uneven colors in display, reddish color appears on my right side of the screen and some users also facing the same problem it only noticeable on grey backgrounds and dark room.


If possible so fix these problems with upcoming software update if you guys really care about your valuable customers.



22 Comments
Mőhïț
Beginner Level 2
Galaxy M
Problems in M31s

when i play any game on this device, my game joystick just get freezed..i have to press again and again to get the control.
because of this problem I am not able to enjoy any game properly on this device, e.g. Pubg, Cod etc.
i request to the samsung team that please fix this problem.
i m very disappointed.
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kabhi12345
Beginner Level 2
Galaxy M
m31s
charging problem.
I am unable to charge my samsung m31s by samsung charger
but by other's companies chargers, it's charging.
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superuser47
Beginner Level 2
Galaxy M
Bhai phone kharab h aapka 1 saal se upar ho gye aachi khasi gaming kar di maine no such issue ... like this phone halga laggi h... not feels like smooth always...but camera is good in front and best in segment in rear screen is also one of the best the segment ...
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