Problem with the playing in music

[AaryanV]

After the latest update of my phone (Samsung Galaxy M01) I have been experiencing issues with the playing of music or songs. The bass gets increased and decreased suddenly. I tried using other headsets and other music apps too, but the problem seems the same... Please fix this issue as soon as possible.

[Joker8546]

Same issue

[God_Of_Thunders]

Samsung members--- get help--- report error.

[krishbarnwal]

This is a software glitch. I have been facing this quite a lot time. Don't try resetting it won't help I did that. Just wait for updates try pestering the customer care with complaints

[AaryanV]

Ohh okay. Thanks.

[Abhishek chaurasia]

Same like you

[Joker8546]

Any update on this??

[AaryanV]

No dude... not yet... hopefully we get it soon

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Rishabhsharma9251]

How can we attach error file please provide step by step process