Problem with galaxy M52 Update

[SpringF]

I've updated my galaxy M52 5g software today afterwards whatsap media disabled from internal storage. Even whatsap folder is not visible in file manager. What's wrong with Samsung idk. Solve this bug as early as possible. Thank you.

[secretmanraj]

It's bug. Samsung should fix it asap

[vivek1989]

F62 1.07 gb for m52 only 215 mb
Filled with bugs

[rockstar_abdul]

I am also experiencing this in my M52 smartphone

[bsjha_93]

Experiencing same problem in my m52 5g after update . Kindly fix ASAP.

[ppal001]

Same issue after recent Samsung M52 5G update install. All Whatsapp photos and documents and videos missing from Whatsapp folder. Infact, Whatsapp folder missing from internal storage. Pls fix issue asap. FRUSTRATED!

[SpringF]

Until the issue being solved use Google photos there you can access all the whatsap images and Google files for whatsap documents

[AJIMON M A]

Facing same issue. Unable to delete the images and videos. Please resolve this issue as soon as possible

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your feedback. We welcome your suggestion and appreciate the time and effort you have spent to share your valuable comments. Samsung is aware of this issue and there has been found an error on recently released SW version .

Samsung is preparing a fixed version and it will be released via FOTA sooner. Before getting fix version, please use a workaround for a while

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support