Original topic:

Problem with Gps in M30s

(Topic created on: 12-01-2019 10:10 AM)
1510 Views
Debanjan99
Active Level 6
Options
Galaxy M
from last month the gps in my phone is not working. I bought this phone on the first sale at that time it was working perfectly but after a month it suddenly stopped working or if it is working it's extremely inaccurate. I've compared with other phones at the same location that worked but it has not. I also error reported to samsung they are consistently denying this issue. they are asking me to go in open space and test now if I order food online am I supposed to go outside of my home a book? when I'm driving or inside a train or bus am I supppsed to jump out of the vehicle to use gps? I've done every kind of remedies that could have possible.. cleared data of google maps cleared cache of the device from recovery but nothing is working. I have tested with an app which shows the reception of the signals from the satelites 'gps test' in which it failed every time. But when I purchased this phone this problem is not there at that time O used it inside buildings, trains, every time it worled perfectly but now it's so inaccurate and sometimes completely not working. I don't know whether this is a hardware fault or a software fault. I am attaching some screemshots of the problem

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17 Comments
Suvamdas21
Active Level 3
Galaxy M
Go to a service center.. by the way My A50 has survived 2 drops tills now like a champ no issues, I guess A series are well built than the M's.
0 Likes
FallOut007
Active Level 7
Galaxy M
of course the price matters.
0 Likes
Hatilipi
Active Level 6
Galaxy M
Fully agree with ur concern bcoz i had also compared my m30s gps with R7pro & Rr3 and had got same type of result as u have mentioned above.Thats why in my earlier post i had suggested samsung team to fine tuned its compass.
Hatilipi
Active Level 6
Galaxy M
Hey @debanjan99 from ur m30s photo ur screen guard looks fully fit on the screen.Can u plz tell me where u got this & its price? bcoz most of d SG are much small in size.
arijitkoner98
Active Level 9
Galaxy M
Yes, I also want to know about the screen guard which looks to be perfect fit, unlike mostly available in market which are small
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Debanjan99
Active Level 6
Galaxy M
I got it from a local shop.. these are available around 100-150 depends on the shop.. but these type of glasses have a black bezel around it so it covers a slight portion of your display you will not get that bezel less experience if you apply these glasses though it is good for protection and if looks doesn't concern you
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Hatilipi
Active Level 6
Galaxy M
👍👍
0 Likes
Galaxy M
I complained about the same to samsung when I got frustrated with this issue in hyderabad.When I am in one area it is displaying that I am 0.75km far away and it is taking too much time to refresh to get accurate and still I dont believe it as exact as I am new to this place
Debanjan99
Active Level 6
Galaxy M
I am facing the exact same issue inside room or cars it doesn't work at all and even in open streets it has low accuracy..but now a days a 6k device works like charm in these conditions