Original topic:

Please Help!!! The Samsung M51 Lockscreen icon does not stay it's actual place

(Topic created on: 09-11-2021 10:04 AM)
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subhrosankha
Active Level 2
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Galaxy M

Hello, I'm using Samsung Galaxy M51 Last 3 month i see this... I didn't knw when it's stop working This problem has been happening with my phone for the last three months, I don't know why these types of bugs are happening in my phone. Once last month the software was updated, then I thought maybe the problem would be solved. But there is no solution to the problem. The lock screen is the same as before, maybe if you restart the mobile, it will be fine again, but for how long?


7 Comments
Galaxy M
Yah its a little bug
Dont worry one ui 4 will be bug free
subhrosankha
Active Level 2
Galaxy M
actually i visited to service center & they didn't recognize my problem and told me that your device is fine....
Galaxy M
Yah device is fine

But software isint these bugs can fix with bug fix updates
And
one ui 4 will be bug free
Waiting for it
Edwin7878
Expert Level 5
Galaxy M
Bro iam also a m51 user and it's going to be almost 1 yr for me with m51..

I also faced this bug after android11 update ..
But after new updates in mine it is fixed bro ..
But sometimes it will appear again but rarely now...
I haven't seen it for a long ..
Y did u visit service center and all bro after all its a software bug and they can't do anything with it..
It's adjustable bro ..

On upcoming update it will be solved for u toooScreenshot_20210911-110352_Samsung Members_156087.jpg
subhrosankha
Active Level 2
Galaxy M
2 times i visited Samsung service center and they told me that they don't recognize my issue and my device is fine....They can't do anything
Edwin7878
Expert Level 5
Galaxy M
Yes they can't do anything about this..

But they didn't understand the issue is quite funny🤣🤣🤣..
This is the level of samsung employees in service center can't even understand the issue by showing the issue itself ...
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.  

Warm Regards,    
Samsung Customer Support   

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