Using Samsung m35 for the past two months. I found the phone performance is not up to the mark. The phone heats up while charging and after the reboot. Phone hangs when opened multiple apps. Very slow charging, takes 2 hrs to charge 85% from 30%.Battery drains fast. I didn't expected this type of performance. Earlier I used, Samsung F22, I didn't faced above mentioned issues...
Potential Causes 1. *Software issues*: Bugs or glitches in the operating system or apps can cause performance problems. 2. *Resource-intensive apps*: Apps that consume excessive resources can slow down the phone. 3. *Insufficient storage*: Low storage space can lead to performance issues. 4. *Hardware limitations*: The phone's hardware specifications might not be sufficient to handle demanding tasks.
Troubleshooting Steps 1. *Software update*: Ensure your phone is running the latest software version. 2. *Clear cache and data*: Regularly clear cache and data for apps to free up storage space. 3. *Uninstall unused apps*: Remove apps you no longer use to reduce clutter and free up resources. 4. *Close unnecessary apps*: Regularly close apps you're not using to conserve resources. 5. *Adjust power-saving settings*: Enable power-saving mode or adjust settings to optimize battery life. 6. *Check for malware*: Run a virus scan to detect and remove malware. 7. *Reset phone settings*: If issues persist, consider resetting phone settings to their default values.
Charging-Related Issues 1. *Use the original charger*: Ensure you're using the original charger and cable. 2. *Check for dust or debris*: Clean the charging port and cable to ensure proper connectivity. 3. *Adjust charging settings*: Disable fast charging or adjust charging settings to optimize charging speed.
Battery Life 1. *Adjust screen brightness*: Lower screen brightness to conserve battery life. 2. *Turn off location services*: Disable location services when not in use. 3. *Limit background apps*: Restrict background apps to conserve resources.
If these troubleshooting steps don't resolve the issues, consider visiting a Samsung authorized service center for further assistance.
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Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
As per your query, we would request you kindly visit the service Centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.
