Phone Restarting Automatically

[Excalibur1]

My galaxy m30s is restarting automatically while i am using the phone normally...my auto restart is set at 3 am.What should i do?It has happened 2 times and its really annoying.

[Devv_007]

Many m30s users are facing this issue this might be due to latest update bug.You can try to clear cache partition/factory resseting from revcovery mode.

[Excalibur1]

how to clear cache partition?

[Devv_007]

Switch off phone>Hold power button+Volume Up button at same time until samsung logo appears.You'll see a recovery menu.Navigate through Volume up and down key to Wipe Cache and select it from power button.Confirm it and phone cache will be cleared.

[Debanjan99]

I think everyone is facing that after the march update.. I saw many users complaining about it. it happened to me for two times. this is a bug and will not solve by clearing the cache beacuse I have done that and it didn't work for me

[MohitBamrotiya]

There will be the Option in Recovery Mode

[Excalibur1]

okay.

[Excalibur1]

or i can wait for the update in april..which will bring one ui2

[Devv_007]

Yes you should wait for OS update.A buggy software can't be corrected by a factory reset.

[Excalibur1]

yes u r right