I recently updated my Samsung Galaxy M34 5G to One UI 8 and started facing network issues.
I am not able to call anyone neither receiving any call. If someone is calling it is saying number is out of reach of not available.
I tried resetting network several times and that will solve my problem for 5 minutes and after that same issue persist, tried resetting my entire phone then it worked fine for 3-4 hours and again the same.
Is anyone facing the same issue?
Any idea how can I revert back to One UI 7 back again.
As per your concern, we want to inform you that we never recommend downgrading your device software as this may cause malfunctioning on your device. However, kindly share the log file if you are facing the issue after getting update. Also, share the same images for better understanding. This will help us to investigate further and resolve this issue.
Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Hi It is not showing any error message, just I am not able to call anyone neither receive any call. Internet is not working. It is not showing any error log or message. I have connected to chat support but they also didn't help with anything, they are suggesting to go to nearest Service Centre and that is bit far fromy place and festival is also there so can't go now.
Just an update in this, I went to service centre yesterday and they just reverted my software to One UI 7 and Android 15 again and now it is working fine.
