Hello there , can anyone help me with the notification sound??? After A12 update , my phone stopped working properly , no notification sound even if the sound is full , no sound of messages, no nothing . Plzz help , am a bit worried that if this doesn't get fixed at home , I have to take it to the service center . Thank you !!!
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Note. please attach the error log file within 15 minutes of the error occurring.
