Original topic:

Network switching issue

(Topic created on: 07-02-2024 02:19 PM)
265 Views
vatan2004
Active Level 3
Options
Galaxy M
Every time I switch from wifi to mobile data it got stuck and no internet acess will ve their then I need to go for flight mode Ist and then back to mobile data, its soo pathetic network switching 😑 
4 Comments
MR_PRIME
Expert Level 5
Galaxy M
Do a network setting reset. Your problem will solve.

Plz Accept solution clicking on 3dot right side nd Do follow for Regular Updates.
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vatan2004
Active Level 3
Galaxy M
I did all these things multiple time i think it is the issue with M14
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goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Reset settings- Path: Settings>General Management>Reset>Reset settings.

Clear app cache through Device care:
Tap on Settings>Device Care> Storage> Clean Now.

Kindly check the same SIM card in another phone or another SIM card in the same phone to verify the issue.

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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