Network signal problem in my M51

[Goofybhai]

The most important thing for which we buy mobile is calling and here my Samsung m51 is giving very weak signal whereas my redmi mobile catches better network signal. is it possible for Samsung to give us small update and improve this thing? it's very frustrating to buy a branded mobile of 20k+  and face such issue when your 7k mobile performs better in giving you proper network signal.

[KirKirKiran]

this is a huge overpriced phone..meanest phone

[asc67]

Yes totally agreed, I'm also facing this issue. my both sim network disconnected after every 5 to 10 min.

[thegreatv]

for me network is ok but 4g speed is very slow. thanks to no carrier aggregation

[papluTaplu]

for better network try to use only single sim in phone.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "network" issue please follow below given steps:

1. Check device in safe mode:- Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key.
To exit safe mode: Restart your device.

2. Check Network mode and set it to Auto Connect. (Settings > Connections> Mobile Network> network mode SIM1 or SIM2 > Network mode> Select LTE/3G/2G auto connect)

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question) along with screenshots, short videos and error log file, so that we can assist you accordingly.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[nagesh02]

I am facing regular network connection issue with my M51. Call are also not connected at once. Please resolve the issue

[Josejohn5]

always in out of coverage area due to net work reception issue

[RrDd]

I am also suffering from network issue in my galaxy M51 kindly resolve the matter

[SPanant]

Mobile network connection not coming