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10-17-2025 08:31 AM (Last edited 10-17-2025 08:32 AM ) in
Galaxy MSince I updated to Android 16, 5G is not working properly. Please fix this issue..
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10-17-2025 09:19 AM in
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10-17-2025 10:28 AM in
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10-17-2025 10:28 AM in
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10-17-2025 03:14 PM in
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10-18-2025 08:42 AM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.
Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.
● 5G in your Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/
● Network optimization: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
Note: kindly contact your network service provider once to make sure there is no issue from their end.
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send).
Warm Regards,
Samsung Customer Support
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10-18-2025 11:49 PM in
Galaxy MThis may fix the problem. 🔥
