Original topic:

Network problem in m14 5g

(Topic created on: 11-05-2024 02:54 PM)
428 Views
sarjeya
Active Level 6
Options
Galaxy M
After October month security patch update samsung m14 5g disconnects from network often ,i am a college studen ,i write exam in laptop with mobile hotspot but network is often disconnecting, this **bleep**.please fix this in next update
6 Comments
Rvira
Active Level 5
Galaxy M
Bro,
1. you would have changed the sim placements in sim tray, check that one.
2. Then check network settings.
3. Update related apps.
4. Restart the phone.
5. Still you face the same problem plz contact customer support.
sarjeya
Active Level 6
Galaxy M
Ok bro tq for your reply
Rvira
Active Level 5
Galaxy M
If the issue resolved,plz click on my msg on 3dots,then say resolved .thanks.
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goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy M
Your's most welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your issues.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

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