Jio 5g is not working in sim slot 1 of galaxy m34 5g. In slot 2 it's working fine. Is this a kind of glitch in samsung ui or is it some issue in samsung phones.
Does anyone facing the same issue and if yes, then is there any way to resolve it, please help me guess.
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Please follow the below steps: 1: You can try to restart your phone. 2: First, we need to determine whether the error is with the SIM card or the SIM card slot, and You will need to prepare either another phone or another SIM card to perform this.
Either one of the devices will determine the possibility of the issue.
1- Existing SIM card with another phone. If Detectable, Possible, the existing phone's SIM Slot may be faulty. Please send it to the nearest service center. If not Detectable, Possible, that the SIM card is faulty. Please refer to the Telco provider. 2-Existing phone with new SIM Card If Detectable, the SIM slot is not faulty. This may be caused by an existing SIM card faulty. Please refer to the Telco provider. If not Detectable, Possible, the existing phone's SIM slot may be faulty. Please send to nearest service center.
Note. 1: Please restart the phone after changing the SIM card to allow the system to detect. 2: Kindly ensure both testing devices function well before testing.
Kindly contact your network service provider once to make sure there is no issue from their end.
In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Got my issue resolved, I was going for Sim swapping, but my brother suggest me to factory reset my phone before going and after doing the same it resolved all the issue Now 5g is working fine in both Sim slots with speeds upto 400mbps
