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05-13-2021 09:30 AM in
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05-13-2021 10:06 AM (Last edited 05-13-2021 10:07 AM ) in
Galaxy MYes, I am experiencing the same in my M51 after One UI 3.1 update for the last 2days:
https://r2.community.samsung.com/t5/Galaxy-M/Galaxy-M51-One-UI-3-1-SIM-detection-Bug/td-p/8296277
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05-13-2021 11:10 AM in
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05-13-2021 03:40 PM in
Galaxy MSadly.
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05-17-2021 09:39 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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05-21-2021 05:33 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your concern regarding network issues on your M31 device.
We would like to understand few things related to this in order to get this issue resolved and provide you with a better experience.
- Are you still facing the network issues ?
- Is there a particular area , where you are facing the network issue? This will help us better understand the issue.
- Request you to please report this in the Error section with logs so that the issue can be investigated.
Note: The path to share the error log file is (Open Samsung Members Application > Get help > Send Feedback > Error report). Also please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
