Network issue!

[Rejvi198]

I don't get download speed on WIFI while download, it's something like 120-130kbps

but in my old phone i can have speed 1/1.5 mbps

what's wrong with this?

i checked so many times.

device:m21

[SagarMaurya010]

dear, all m series facing this issue wait for update

[Rejvi198]

Are maximum people are facing this issue?
when did you notice?
i purchased it 2 days ago,and having trouble with this.

[SagarMaurya010]

I am just facing this problem after purchase of M21 🤣🤣🤣🤣

[RjKingRj]

same problem bro

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve network issue please follow below given steps:-

1. Check network operators and select automatically (Settings> Connections> Mobile Network>Network operator> select automatically > Tap on OK > Registered on network).

2. Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Rejvi198]

thank you for your concern,i tried with samsung community via whats app,they gave the same instructions as u gave,but this didn't solve anything.
So poor of purchasing this phone, rather i found many users facing same problem!
i regret to purchase this poor performance.

[Rejvi198]

thank you for your concern,i tried with samsung community via whats app,they gave the same instructions as u gave,but this didn't solve anything.
So poor of purchasing this phone, rather i found many users facing same problem!
i regret to purchase this poor performance phone.