Original topic:

Network connection problem

(Topic created on: 04-19-2021 07:40 PM)
274 Views
Vikings_Dev
Active Level 4
Options
Galaxy M
My airtel sim not stable 4G network, Regular changed 4g to 2g.

Please add ADDITIONAL LTE MODE
5 Comments
Galaxy M
I think this has something to do with the airtel connection itself in yours area... Have you checked with airtel? This is usually the case with the network.. Not the device
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ㄴJayeshㄱ
Expert Level 5
Galaxy M
In this case device is not responsible. Because the fluctuations of network does this game. And u can enable lte only mode also.....
Ok



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Shank_Sar
Active Level 9
Galaxy M
If you are a M series user then get used to it. I also face the same issue with my Airtel SIM. Network provider is not always responsible, sometimes mobile is also responsible for some network related problems. Because it's the phone that is going to recieve the signal, so if the receiver is not so good at doing its job then network provider can't do anything. I have complaint about it many a times with Airtel and checked with other devices but never faced this with my ASUS Phone. You can try an app named Force LTE only (https://play.google.com/store/apps/details?id=com.xsquarestudio.forcelte) to select 'LTE only' but you will face frequent signal issues.
Vikings_Dev
Active Level 4
Galaxy M
Thanks
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Cs member1
Active Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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