Original topic:

Need help with the call forwarding even when my Sim is working

(Topic created on: 07-24-2024 01:41 PM)
370 Views
Ujan900
Beginner Level 4
Options
Galaxy M
Guys, so I bought Galaxy M35 2 days back. It's working great just I'm unable to understand why my calls are getting shown as forwarded calls. Cuz the number on which I'm being called is the one whose Sim card I have put in the second slim slot. There's no other Sim and no other numbers have their calls forwarded to my Sim. Pls help. I myself called myself in my number from my Mom's phone and the number is the same but a pop-up saying "Forwarded Call" is being shown. Nothing major but I want to fix it. Thank You all
3 Comments
MR_PRIME
Expert Level 5
Galaxy M
Don't worry you just call your Sim provider they will provide deactivation code and do it as soon as possible.

Plz Accept solution clicking on 3dot right side nd Do follow for Regular Updates.
cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung member,

Greetings from Samsung customer support,

As per your concern, we would request you kindly perform the following steps to disable the call forwarding feature.

Path: Phone> More (Three dots)> Settings> Supplementary services> Call forwarding> Voice calls> Forward calling options> Enter the contact number that you would like the calls to be forwarded to> enable/disable.

If still facing issues, kindly reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If a still issue occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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ARJUNB
Expert Level 3
Galaxy M
No worries, open your phone dialer and press ##002# this will dissable all your call forwarding if they are.

If u like just accept it as a solution. After it is successful
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