Original topic:

My samsung m51 is automatically restart

(Topic created on: 08-25-2022 11:50 PM)
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Aniketmeher
Beginner Level 2
Options
Galaxy M
samsung m51 is automatically restart. Need update of bug fixed fast
4 Comments
Anonymous
Not applicable
Galaxy M
Please join this campaign to help users get justice who are facing auto restart and display issues:-

https://r2.community.samsung.com/t5/Tech-Talk/Important-Join-the-campaign-to-help-users-who-are-faci...
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JithinAjith
Expert Level 1
Galaxy M
Motherboard issue
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Galaxy M
I was facing the same auto restart issue on my M51 previously. I did these 2 things.

I uninstalled updates of Android system webview ( please note I haven't disabled it)
And secondly I updated Play Store from apk mirror, which brought back the Google Play System Update button in the settings. There I checked for update and it said to restart in order to apply the update.

That's it. My M51 has not auto restarted since a week. I don't know which of these 2 worked. But It's okay now.
Sometimes in this week if I felt any lag, I cleared recent apps or clicked the optimize button in device care.
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

There are two methods to disable the auto-restart function
Method 1: From the home screen swipe up or down to access the App Screen > Setting > General Management > Reset > Auto Restart > To Turn OFF auto-restart slide the slider toward the left.
Method 2: Go to 'Settings'>>Tap on 'Battery and device care'>> Tap on Three dots>>Tap on 'Automation'>>Disable 'Auto-restart at set times' if enabled

If you are facing this issue after installing any new application then uninstall that application.
Navigate to the Apps screen and tap on Settings>>Tap on Apps>>Tap on the desired app>>Tap on Uninstall>>Tap on OK

Reset settings: From the home screen, click on Settings>>General Management>> click on reset and then reset setting.

If the issue still persists we would request you to kindly visit your nearby service center, for the physical inspection of your device. Please be assured, our team will surely help you with this.

You can search for the nearby service center from the given link:-https://www.samsung.com/in/support/service-center/

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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