My phone samsung galaxy M21 is restarting automatically.

[prabhatsen]

My phone samsung galaxy M21 is restarting automatically.   I have checked many settings of the phone and  already reset  but it happens again and again, any solution 

Tell me please 🙏 

[user963]

Buy new phone

[user963]

If u go to change the motherboard it will cost u 7k to 8k instead buy a new phone

[prabhatsen]

Is that last option ?

[user963]

Yes no other option for your issue

[goodthings]

My dear turn off auto optimization in device care, also reset all setting of your's device in general management setting. Thanks.

[Rajjan5]

Please resets factory stage.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your issue, we request you to please report the problems with a log file. Please share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[Anandsingh01]

Same problem from last 4 days

[Chanakya_Reddy]

Backup your data before it's too late. To turn on the phone forcefully, press and hold power button and volume down button.

After that try factory reset.
If the issue still persists, try installing firmware whose process I have explained in my post(link below):

https://r2.community.samsung.com/t5/Galaxy-M/Latest-update-about-my-Samsung-M21-restart-issue/td-p/1...

It will work for sure. But try to sell your phone and buy a new one

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