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05-06-2021 10:07 PM in
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05-07-2021 07:59 AM (Last edited 05-07-2021 08:00 AM ) in
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05-08-2021 12:58 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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08-11-2021 07:02 PM in
Galaxy MI have used my M21 for a full year right now as my main device.
I have experienced some more lags (however, my phone can be considered overloaded with many apps, 18k photos and 200 tabs opened in Chrome) but the phone is not heating excessively. The reason behind this might be that I am using battery saving mode and I live in the UK so the weather is not too hot but on the other hand it has been same all the time since the phone purchase and I am really happy with the phone being cool (all my previous phones were overheating from using or charging, M21 is cool all the time as far as I am not exposing it to the direct sun :P). The battery looks also fine with no noticeable decrease in capacity (which is great, especially comparing to LG G6 I used to have before).
As for the updates - I always hesitate to install them for the exact reasons that you have mentioned.