From the time the device has been upgraded to Android 13, the bluetooth audio output isn't working as intended
The bluetooth device connects to the phone normally, but if there isn't any audio being played for a few 3-4 minutes, the audio output is automatically changing from bluetooth device to device speakers.
Manually the user is then required to select media output option from the notification panel to change the media output back to the bluetooth device
While the output changes to phones speakers , the bluetooth device itself stays connected to the handset, but the output changes
This issue is occurring very frequently and is really a deal breaker and frustratingly annoying issue as bluetooth audio usage is a basic and most used feature of any smartphone
We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:
* Reset app preferences. Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences.
* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
