My M52 5G is having a GPS problem since upgrade to Android 12 (One UI 4.1). Currently running in Android security patch level March 01, 2022.
Google maps or any other navigation app is not showing precise location.I checked my location accuracy and sensors using Samsung Members app and its showing status as normal. I tried using apps like GPS Test, where I see that my phone GPS is not seeing satellites to fix location. Whatever approximate location I'm seeing in google maps is using mobile tower info only. Because of this, I cannot use navigation feature in Maps.
After rebooting, GPS navigation works fine for some time. GPS Test app will see the satellites to fix location. But after sometime, again GPS stops working.
Since I checked the sensors and they are working fine, I think this is not a hardware issue. Anybody else is facing this issue? If it's a known software issue, then when is Samsung expected to fix this?
Please help me.I am very much dependent on navigation for my daily commute. I'm struggling for past two months because of this GPS issue.
I saw in these forums that even some of the flagship S series models are facing the same issue. Did samsung officially acknowledge the issue? Any idea?
We acknowledge your concern and apologize for the inconvenience caused, to understand your issue better we would like to Call you and take remote ofyour device along with our R&D team.
We request you to kindly share your contact details with the preferred date and time of calling
Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Note. please attach the error log file within 15 minutes of the error occurring.
