Original topic:

M51

(Topic created on: 08-01-2021 09:43 PM)
163 Views
henzy
Beginner Level 4
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Galaxy M
  • Updated phone on 28th july
  • Phone starts hang very badly, behave like 1gb+8gb cheap phone like 30fps.
  • Takes lot of time in clicking photo(15-20secs) on normal mode
  • I deleted almost all storage on phone but no change.
  • Very frustrated
  • Thinking of switching samsung to oneplus/realme during Diwali sale.
5 Comments
Š
Expert Level 5
Galaxy M
Updated via ota?
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RufusM31s
Expert Level 4
Galaxy M
Since uve come this far, I'd recommend you to try factory reset once. Make sure u backup ur data before this. I was once facing Performance issues on my M31s. But after a factory reset, everything is buttery smooth again 😁. See my latest post for more info on this 😁
Edwin7878
Expert Level 5
Galaxy M
Bro not everyone is having this issue
Some members have this after this update and even on every update don't know y ...

Factory reset ur M51 after backuping ur data ..
Hope This will solve ur problems ...
Try to solve the issue by simple steps rather than switching mobile for these issues if nothing works then switch the phone bro
GizmoRam
Active Level 6
Galaxy M
Yes , there has been some lag in gaming after update but the camer quality and battery life has been somewhat improved , I hope the fully fix the battery issue
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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