Original topic:

M51 Display issue

(Topic created on: 06-25-2023 11:54 PM)
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RT51
Beginner Level 3
Options
Galaxy M
Everything is going smoothly, all of sudden now the black color is turned into light brown. Not only that I see difference in other colors as well. I checked with the another m51 device that my brother had. I found same issue. What's happening...?
Assist me on this.


After contacting service center
 They checked my display and told that this not a display issue it's software issue.

9 Comments
Galaxy M
Please visit the nearest Samsung service center and get it checked
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baburony
Active Level 3
Galaxy M
Same issue with F62 after Security Upadate 1st June
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RonnySingh
Active Level 3
Galaxy M
I'm facing this issue since September, no solution provided by Samsung yet
Jameswalter
Active Level 4
Galaxy M

If you're experiencing display issues with your M51 device, there are a few steps you can take to troubleshoot the problem:

Check for physical damage: Inspect the display for any visible signs of physical damage, such as cracks or liquid damage. If you notice any damage, it may be the cause of the issue, and you may need to consider getting the display repaired or replaced.

Restart your device: Sometimes, a simple restart can resolve temporary software glitches that may be affecting the display. Turn off your device, wait for a few seconds, and then turn it back on.

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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Rdeep2345
Beginner Level 2
Galaxy M
Same issu
0 Likes
Galaxy M
display issue of screen flickering and changing screen colour started suddenly today without any physical damage or software update... Samsung is literally destroying all remaining m51 device with something.... You visit service center they will ask you to change display which will cost 8k rupees appx .... so its useless to spend so much on a almost 3years old device.....
RT51
Beginner Level 3
Galaxy M
Did any body updated the latest july security patch? Did it resolved the issue?
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_shashi7
Active Level 1
Galaxy M
No update
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