Original topic:

M34 one UI6 update bug error

(Topic created on: 01-02-2024 10:25 AM)
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Anonymous
Not applicable
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Galaxy M
I'm 3rd time facing same problem in my Galaxy M34 5G 


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19 Comments
Anand_Avn
Active Level 9
Galaxy M
🙃🙃...
Well do it U gave ur best, now file a case. Sune h compensation amount अच्छा-खासा hota😜....
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Anonymous
Not applicable
Galaxy M
It's launch July 7th
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Anand_Avn
Active Level 9
Galaxy M
Still ur phone within warranty period.
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Anonymous
Not applicable
Galaxy M
Yes
only 5 month old
1 month se problem Hai
Pura data delete ho chuka uski bhi recovery nhi ho sakti
3rd time hua hai ye
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Galaxy M
Try to back up all data and then factory reset.
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Anonymous
Not applicable
Galaxy M
I'm trying already after sometime repeat problem
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Galaxy M
Oh have you tried clearing cache and then hard reset?
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Anonymous
Not applicable
Galaxy M
Thanks but I'm already service center visiting aur than phone check motherboard problem
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Galaxy M
Oh okay
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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