M34 heating issue

[TechJack]

I got a new M34 and it always remains warm. If I am on a voice call as well the phone gets more warmer. How is Samsung releasing product in the market without testing. This is a WORST processor I believe. And the great customer service of Samsung wants the customer to visit the service centre for a product that is faulty in the first place. WOW! #heatingissue #customerservice #worst #badservice #worstproduct #nomoresamsung

[goodthings]

My dear complaint to Samsung customer support through Samsung Members app as a error report and also send your's log files along with this error report for this issue. Meanwhile turn on power saving mode and wait for next update to fix it. Thanks.

[TechJack]

Thanks. Hope they fix with the update

[goodthings]

Your's most welcome.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue by the given link.
https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[TechJack]

Just so you know, I have already reset my phone. The issue isn't fixed. I don't think there is anything left after resetting the phone. What will your service centre do? I cannot give my phone to you for your RnD. Bottom line- this model is a piece of **bleep***t that I have to deal with because I have spent money on this. And I have realised now that it's an issue reported by most of the users of this device. But no more Samsung again. #nomoresamsung

[Deepak8009]

Youtubar pad promote this phone

[Deepak8009]

Monster hitting and lagging phone vest of money phone

[TechJack]

Just imagine the nightmare
No other brand is accepting this model if I want to buy other model in exchange. Samsung **bleep**

[bachan07]

Heating issue samsung m34 5g blast na ho jaye kahi itana heat hota hai dar ke mare hm mobile use karna kam kr diya