M31s Auto restarting problem

[Anand800]

I'm sorry why I chose Samsung.

My device  getting automatically restart. When  I visit  the my  nearest  Samsung service center  they asked me for eight thousands rupees. 

Why Samsung is not responding the all users that what the issue why we are facing this 

[pikky]

M21 is also facing the same issue after the last update

[yuvarajbhamare]

My M21 is also freezes and restarts, and service center asked to replace mother board at 7k+ cost. When communicated with Samsung customer support , they claim that 'Samsung have not reported and confirmed this issue after any software update'  . Seems they do not read the Samsung community messages.

[SrajTech]

https://youtu.be/5z-3Nc3a1Rk
Watch this video and send mail as instructed

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).
  
Thank you for writing to Samsung. 

Warm Regards,
Samsung Customer Support