M31S is Auto Restarting since latest update of 27 Aug 2021 , help to resolve

[VishalSSB]

M31S is Auto Restarting since latest update of 27 Aug 2021 , help to resolve this issue by quickly giving patch.

This is really disappointing from Samsung, costed 19k but didn't run healthy for even 19 months .

[ARJUNB]

Is your auto restart is on by any chance. Plz confirm in battery settings.

[Green_Grass]

No it is due to exynos

[ARJUNB]

Ok 👌 wait for the next update hopefully your problem will be solved.

[Ronak2012]

This device is 🔥 but given the query please check that "auto restart" option is off and If that is off and still it is restarting then visit authorized store

[Green_Grass]

This problem is happening to nany Samsung devices that has exynos processor
Only way to fix this is to change motherboard, which is very expensive

[AlphaTrion]

This issue have been reported here a number of times by others too.

Samsung just doesn't want to resolve or look into this. Its clearly their mistake which occurs right after an update (and will not able to downgrade to an older version even from service centre). The only solution is to replace the motherboard according samsung.

Never choose samsung again.

[VishalSSB]

https://youtu.be/g1gwMrVqSek

Got the solution, M31s boot into recovery mode, next Wipe Data Cache, next Repair Apps .

Done device bug gone.

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!   

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.      

Warm Regards,    
Samsung Customer Support    

[VishalSSB]

That is ok, please release bug fix updates immediately, Aug 2021 Update of 178MB only! has made the M31s really unstable, very disappointing from Samsung .