M31 vibration not working

[Anbesivam]

Hello team,

This is for your information, yesterday I have update the recent software after that my phone vibration mode is not working.

I need immediate attention to resolve the issue immediately. 

[veer]

go to service center check vibration motor

[talwar5776]

service center 2 days time and total data gaye

[Ehsank]

if after update then do a wipe cache partition and lets see

Steps to perform.
1) Turn off the device.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

[Ehsank]

also Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks

[SRbala]

I did both of it but my bad luck it doesn't work

[Ehsank]

what result you got after test

[SRbala]

same result (ie) not working...

[Ehsank]

then something wrong, if possible do visit service centre

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly perform the interactive check of Vibration in Samsung Member Application:-

Samsung Member App>Get help>Interactive checks>Vibration.

After performing the interactive check if there is any issue we would request you to kindly visit your nearby service center for the physical inspection of your device. You can search for the nearby service center from given link:-
https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support