Connectivity issue in m34

[Subhojit_Paul]

So guys I have been using m34 from last 2 months, and the major issue that I found which is when my device little bit warm that time it's shifting to 4G from 5G to cool down my device and also where other device easily catch the 5G there at the same place/area my m34 is unable to catch 5G network, literally it's so annoying 😑.

[AJAB_MORIA]

5g Network is still new to phones it will take some time to adjust. Wait for next update, it will be fixed. Restart your phone (in your free time) to avoid such problems. ✅️

[Subhojit_Paul]

I restart daily to my phone, but the thing is I am getting 5g stable network on my oneplus 9rt but in m34 it's shifted to 4g while I am trying to use data 😑,

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, please visit this mentioned link to resolve the heating issue: https://www.samsung.com/in/support/mobile-devices/how-to-prevent-the-overheating-of-your-galaxy-devi...

Kindly follow the easy troubleshooting steps which might help to solve the network issue.

Check device network in open area

Check device network mode settings
Please follow the below steps.
Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.
Note: We recommend to set device network mode as 5G/LTE/3G/2G (auto connect) mode.

Check network operator settings
Kindly set device network operator as "Automatically".
Please follow the below steps.
Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on Network operators.
Step5: Select automatically.
Note: We recommend to set device network operators as automatically.
Step6: Tap on OK.
Step7: Registered on network.

Check SIM cards
Kindly do check same SIM card in another phone or another SIM card in same phone to verify the issue.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[samarsameer005]

My samsung M34 5G is Frequent getting network problem-not able to dial or receive calls, internet connection hangs despite phone showing full network.Every time I have to switch on and off flight mode or restart the phone to rectify it.Kindly provide solution before I start looking for better device.☹️

[shryansh]

Bro same problem

Network volte disappeared 

Daily in a day

If any solution you found pls share

[bmdergaon]

Just giving d default setting, first try to resolve d urslf, den give sol, every 34 has d mentiond still d issue remains

[kciNname]

I'm also facing same issue in m34 5g. Samsung please fix this issue in next update.

[Subhojit_Paul]

Hmm 😒 bro,

[Tatiya]

I am also facing same problem, it is so annoying, therfor i going to sale my m34.