I bought my samsung m31 phone 1year ago. Now there is issue in my phone . My phone automatically restart many time . I went to customer care service they say that they need to replace mother board and this cost me around rs.7400 . Just one year I had used my phone only for study purposes no game nothing but also create problems. I loose all my trust from samsung. If any of you find any solution please text me.
I'm using m31 from 1 + year with android 12 , i was a beta tester and there is no problem so far. I mostly use youtube and different app install and uninstall.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. The issue could occur due to usage and various other factors, however, it is our best endeavour to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized; therefore, Samsung products stand out as best in terms of quality and service of the products. We ensure the best quality repair, so we request you to kindly get the product repaired.
Thank you for writing to us. Warm Regards, Samsung Customer Support.
