Original topic:

Poor security

(Topic created on: 05-20-2022 10:52 AM)
289 Views
Sunny54
Active Level 1
Options
Galaxy M
Pressing all three butons at same time when device is locked it gets restarted without entering any password and there is failure of Knox security it does not prevent device from restarting even device is secured with password 
5 Comments
TheMystic
Expert Level 1
Galaxy M
It is not a Knox or security problem. Forced restart is an essential feature to help in cases where a device fails to respond.
samfan91
Active Level 10
Galaxy M
Try enabling lockdown mode...
Screenshot_20220520-120248_Settings.jpg
0 Likes
Galaxy M
This is not a flaw, This is required cus sometimes phone become unresponsive.
0 Likes
vipul141
Active Level 5
Galaxy M
Pressing three buttons Device restarts not switch off after
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes