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04-22-2021 12:56 PM (Last edited 04-22-2021 12:59 PM ) in
Galaxy M- « Previous
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04-23-2021 09:26 PM in
Galaxy M
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04-24-2021 12:23 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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04-24-2021 11:01 PM in
Galaxy MI feel that it should me moral responsibility of samsung to either replace or provide a solid solution to this issue, since it is happening with many M30s devices after android 11 update (atleast the service person said so).
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04-24-2021 11:20 PM (Last edited 04-24-2021 11:27 PM ) in
Galaxy MThese guys never care! Thanks for this..
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04-24-2021 11:31 PM in
Galaxy MAnd if you just google "M30s restarting" you will see many posts regarding the same issue (all are recent ones)
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04-25-2021 10:24 PM in
Galaxy M- Mark as New
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05-18-2021 06:54 PM (Last edited 05-18-2021 06:55 PM ) in
Galaxy MStill working with Samsung in my country to find best way to resolve the issue...
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05-16-2021 10:19 PM in
Galaxy MSee GSMArena. There are a TON of comments about this issue.
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05-16-2021 10:24 PM in
Galaxy M"I purchased Samsung Galaxy M30S via their online portal in Nov 2019 for Rs.13,999. I did not have any issues with the phone until last week. I used it for 17 months exactly.. As I was checking my emails, the phone suddenly hanged. I tried to switch it off and then it got switched on ..only to get stuck at the Samsung logo. At the authorized service center, I was asked to replace the motherboard at a cost of Rs.5482.08. I am shocked at this enormous cost!
I am disappointed with the quality of this Samsung product. I dont play games on this phone, use company provided charger only. How can the phone run into such a big issue with minimal usage..." - Nirupa S Mogili
"Worst phone. Used it for 1.5yr and it got struck. When I visited samsung service center they told me they had to change mother board. It costed me 5.5k!! This mobile had problem only after new update. ..." - Nazia
"Yes, i thought i was the only one. Worked for exactly one year and 2 days after warranty got expired started to restart multiple times. Took it to the service center and they're demanding 7k to change the motherboard. Atrocious!" - Ranjith
"My Samsung M30s mobile hanging after software update , service centre, customer care, nobody solve the issue , they said replace mother board cost of 8000/-. ..." - Mahi
"One sudden day a week back, phone started to hang after updates. Then it started to hang and restart every 3 mins. I took it to the service centre where i got the shocking news. They told the update released by SAMSUNG is faulty and this problem will be solved only by replacing the motherboard. I told its the companys resposnibility to correct faulty updates. They told M30 is no longer made by SAMSUNG. And regarding my phon, since i was out of warranty period, i had to pay almost 70% of phone price." - Venkat
And MUCH, MUCH more!
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08-28-2021 08:53 AM in
Galaxy Mwe are going to file a complaint against Samsung please provide the details
https://docs.google.com/spreadsheets/d/1Ygav08NqqSPtjSolGfyejnZpy7omFN91Nw7IAoe1O8I/edit#gid=0

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